Solutions

Critical infrastructure. From a single UPS to an AI data centre.

UPS Solutions designs, supplies, installs, commissions, monitors and maintains mission-critical power, cooling and data centre infrastructure across Australia, New Zealand, Papua New Guinea and the Pacific.

From UPS systems and batteries to server rooms, liquid cooling, modular data centres and AI infrastructure, our vendor-agnostic engineers bring the right technologies together for the application in front of them.

Since 2002Australian critical power and cooling specialists
Vendor agnosticOur own ranges alongside every major manufacturer
Design to maintainOne organisation across the whole lifecycle
24/7 responseLocal stock, local engineers, local field service

One environment, one partner

One provider across the critical environment

Power, cooling, infrastructure, monitoring and service are usually bought from different suppliers, then expected to work as one system. We supply and support all five layers, which is why they behave like one system on site.

Every layer

UPS Solutions

The circle closes with one supplier.Each arc is a layer of your critical environment. All five of them are ours, which is what makes the ring complete rather than a collection of gaps you have to manage.

Power UPS systemsBatteriesPower qualityBypassPower distributionEnergy storage
Infrastructure RacksPDUsContainmentServer roomsData centresModular and containerised
Cooling Precision coolingCRACInRowChilled waterRear doorLiquid cooling
Intelligence MonitoringEnvironmental sensorsDCIMLeak detectionRemote alertsReporting
Lifecycle DesignInstallationCommissioningMaintenanceEmergency serviceAsset replacement
One environment. One infrastructure partner. Instead of coordinating separate suppliers for power, cooling, monitoring and maintenance, and arbitrating between them when something fails, the whole environment sits with one accountable organisation.

What we offer

The solutions we offer

Every one of these is something we supply, engineer and support ourselves rather than pass to somebody else. A single replacement unit and a complete environment reach the same engineers, and the smaller job is very often how the larger one begins.

A snapshot, not the whole list. If it belongs in a critical environment, we can usually specify it, supply it and keep it running. Tell us what you are looking for

End-to-end power, cooling and infrastructure for mission-critical sites

One replacement unit or a complete environment. The same engineers size it, build it, commission it and maintain it. Tell us what the load is and we will tell you what it needs.

Our core capabilities

The five disciplines behind every one of them

The list above is where people start. These five are the disciplines sitting behind all of it, each one engineered, delivered and supported by our own people rather than bought in and passed on. Critical power remains the foundation and the largest part of the business, and the other four are that same engineering applied further into the room.

01
Critical power

The foundation, and still the largest part of what we do

Single-phase, three-phase, modular, industrial and high-density UPS systems. Lithium-ion and sealed lead acid batteries, battery cabinets and large battery racks. Bypass, PDUs, power conditioning, surge protection and power distribution. Our own ranges sit alongside every major global manufacturer, so the specification follows the application rather than a supply agreement.

02
Cooling & thermal

Room, row, rack, chip

Precision cooling, CRAC, InRow and rack-based cooling, chilled water and specialised systems. As density rises the heat moves closer to the silicon, so the cooling follows it: rear door, direct-to-chip liquid cooling, immersion and coolant distribution.

03
Data centres & infrastructure

We do not just supply the components, we understand how they work together

Server rooms, communications rooms and edge infrastructure. Racks, containment, power, cooling, monitoring and DCIM. Modular data centres, prefabricated infrastructure and containerised environments built and tested before they reach the site.

04
AI & high density

The next evolution of the same engineering

AI and accelerated compute are a density problem before they are anything else. High-density UPS and racks, liquid cooling across rear door, direct-to-chip and immersion, coolant distribution, monitoring and prefabricated AI infrastructure. We have been sizing power and removing heat since 2002. The load simply got bigger.

05
Monitoring, service & lifecycle

The part that runs for the life of the equipment

Remote and environmental monitoring, DCIM, preventative maintenance, UPS servicing, cooling maintenance, battery replacement, repairs, installation, commissioning, emergency support and asset replacement. Multi-brand, so one agreement can cover every manufacturer on the floor.

These five do not change with the size of the job. What changes is the scale they are applied at.

Capability at every scale

The same five capabilities, from one rack to a campus

Power, cooling, infrastructure, intelligence and lifecycle apply at every size of environment. Only the engineering behind them gets bigger. Choose the one closest to yours to see what that looks like in practice.

Scale 01 of 07

Desktop & office

One unit protecting a workstation, a till, a camera system or a small cupboard.

What we provide at this scale

The unit is sized against the load and the runtime you actually need, rather than copied from the nameplate on the old one. Supplied from stock where we hold it, with installation and replacement batteries available whenever you want them.

Scale 02 of 07

Communications rack

One or two racks in a comms room, usually shared with network and security equipment.

What we provide at this scale

Rackmount UPS, power distribution, rack or in-row cooling where the cupboard runs hot, and a monitoring card so a battery reaching end of life is visible long before it drops the rack.

Scale 03 of 07

Server room

A dedicated room the business genuinely depends on.

What we provide at this scale

UPS and batteries, precision cooling sized to the real heat load, racks and containment, environmental monitoring, then installation, commissioning and a maintenance agreement that covers all of it rather than one part of it.

Scale 04 of 07

Critical facility

A site that cannot take an outage, whether or not anyone calls it a data centre.

What we provide at this scale

Redundant power topology, three-phase and modular UPS, thermal design, battery systems built for the runtime the site actually requires, full commissioning, and 24/7 emergency response standing behind all of it.

Scale 05 of 07

Data centre

A complete environment, engineered from the load study up.

What we provide at this scale

Load studies and redundancy topology, power and thermal design, racks and containment, DCIM and monitoring, commissioning, then lifecycle maintenance for the years that follow. One organisation across every stage.

Scale 06 of 07

Modular & containerised

No building, no time, or no appetite for a long construction programme.

What we provide at this scale

Prefabricated and containerised environments, integrated and tested in a controlled facility before they reach the site, so far less of the build has to happen around your operation.

Scale 07 of 07

AI & high density

Rack densities that air cooling was never designed to carry.

What we provide at this scale

High-density UPS and racks, liquid cooling across rear door, direct-to-chip and immersion, coolant distribution, and the monitoring that keeps all of it serviceable in a live room.

No enquiry is too small to engineer properly. A replacement UPS gets sized against the real load, not guessed from the old nameplate. That habit is the reason customers who started with one unit come back to us when they are building a hall.

Our projects

The critical infrastructure we already protect

Hospitals, defence, airports, universities, data centres and mine sites do not get to reschedule an outage. That is the standard the rest of the work is held to.

Recent work

Emergency UPS recovery at a regional Victorian hospital
Overnight operating theatre UPS rescue
Brisbane high-rise elevator backup power

Case studies across data centres, hospitals, government, universities, utilities and heavy industry, most of them still under our maintenance agreements.

See all our projects  → About UPS Solutions

Powering organisations across Australia, New Zealand & the Pacific

Trusted where failure is not an option

Victor Chang Cardiac Research Institute, a UPS Solutions clientUniversity of Sydney, a UPS Solutions clientWestern Sydney University, a UPS Solutions clientVeolia Water, a UPS Solutions clientWipro, a UPS Solutions clientKordia, a UPS Solutions clientISA Technologies, a UPS Solutions clientALDI, a UPS Solutions clientMarand, a UPS Solutions clientCharas Constructions, a UPS Solutions clientAustralian Department of Defence, a UPS Solutions clientQueensland Government, a UPS Solutions clientVictor Chang Cardiac Research Institute, a UPS Solutions clientUniversity of Sydney, a UPS Solutions clientWestern Sydney University, a UPS Solutions clientVeolia Water, a UPS Solutions clientWipro, a UPS Solutions clientKordia, a UPS Solutions clientISA Technologies, a UPS Solutions clientALDI, a UPS Solutions clientMarand, a UPS Solutions clientCharas Constructions, a UPS Solutions clientAustralian Department of Defence, a UPS Solutions clientQueensland Government, a UPS Solutions client

The full lifecycle

Design. Supply. Build. Support.

Eight stages that run as a cycle rather than a straight line. We can join at any point in it. Some customers need a replacement unit quickly. Others need an entire environment assessed, engineered, delivered and then maintained for the next decade. Both are normal.

01Assess
02Design
03Engineer
04Supply
05Install
06Commission
07Monitor
08Maintain

The eighth stage feeds the first. Maintenance data is what tells you when to reassess, upgrade or replace, which is where the next cycle begins, and it is why the people who commissioned your system are the same organisation answering the phone years later.

Stage by stage

What those eight stages actually involve

Assess, design, engineer, supply, install, commission, monitor, maintain. Not a menu to pick from, and not a handover from one company to the next. Every stage below is delivered by our own people, across every manufacturer on your floor rather than only the equipment we sold you, and you can join the cycle at any point in it.

Stages 01 & 02Assess and design

A pre-site survey before anything is specified: the load you actually run, the runtime you need, the heat that has to be removed, the space and access you are working with, and whatever is already installed. Out of that comes the redundancy topology, the thermal design and the project plan.

Data centre designPre-site surveyLoad studiesHeat load calculationRedundancy topology
Stages 03 & 04Engineer and supply

The specification is chosen on merit across every manufacturer we are accredited with and our own XRT ranges, never on what we would rather sell. Then it is supplied from stock where we hold it, or prefabricated and tested in a controlled facility before it ships.

Stages 05 & 06Install and commission

Certified electrical and mechanical teams, project managed from survey through to handover. Energisation, functional testing, performance verification and operator training happen before we leave, and you get the documentation rather than a delivery docket.

InstallationCommissioningFunctional testingOperator trainingProject management
Stages 07 & 08Monitor and maintain

The longest stage, and the one that decides whether any of the others held. Monitoring across every brand on the floor, scheduled maintenance, battery testing and replacement, spares, and emergency response around the clock. One agreement can cover the lot, including equipment we did not supply.

Vendor agnostic by design

The right solution matters

We are accredited with the major global manufacturers and we also build our own equipment ranges, so we are not arguing for one ecosystem over another. That means a specification can be decided on the merits of the application rather than on what happens to be in front of us, and it is why the same four questions get asked on a single-unit replacement and on a data hall.

Technical fitTopology, redundancy, efficiency and how the system behaves at the load you actually run, not the load on the datasheet.
AvailabilityLead time, local stock and whether an equivalent can be engineered if a global supply chain moves before your deadline.
ServiceabilityWho can maintain it, how quickly parts arrive, and whether it can be worked on safely in a live room.
Lifecycle costCapital cost against energy, battery replacement cycles and maintenance across the years you will own it.

Both answers are legitimate. Some applications are better served by a global platform and some by ours, and we will tell you which one yours is. A genuine comparison is worth more to us than a single sale, because the system has to be maintained by us afterwards either way.

UPS Solutions

Our own technology

We build across the environment, not just the UPS

Manufacturing our own equipment lets us hold local stock, control lead times and engineer an alternative when a supply chain moves, and it runs across all four layers rather than one. None of it sits in front of the manufacturers below, the specification decides which one you get.

The UPS Solutions XRT three-phase UPS range
Power The XRT platform Single-phase online through to industrial and modular three-phase, plus all-in-one lithium cabinets and matched battery cabinets. Designed and warranted in Australia.
The UPS Solutions CRX4 InRow and rack-based cooling series
Cooling The CRX4 cooling series Precision cooling at room, row and rack level, in direct expansion and chilled water, built for Australian conditions, and the liquid cooling for where density outruns air.
The UPS Solutions XRT-CDC containerised data centre
Infrastructure Integrated and containerised builds Whole environments built, integrated and tested before they reach site, from a micro data centre in a cabinet through to containerised halls and prefabricated AI infrastructure.
The UPS Solutions CREMS and DCIM monitoring platform
Intelligence CREMS monitoring and DCIM Our own platform, watching power, thermal and environmental conditions across every manufacturer and every site you run, from one screen rather than one portal per brand.

Global manufacturers

Accredited across the brands you already run

Accreditation means factory training, parts access and warranty standing rather than a badge on a website. It is also what lets one maintenance agreement cover a room with three different manufacturers in it, including equipment we did not originally supply. Alongside these three we specify, supply and service Socomec, Riello, Delta, Huawei, Centiel, Piller and Stulz, among others.

APC by Schneider Electric Elite Partner APC by Schneider Electric Back-UPS, Smart-UPS, Smart-UPS RT and SRT, Symmetra and Galaxy, plus NetBotz environmental monitoring and rack infrastructure.
Eaton Power Advantage accredited partner Eaton The 3S, 5S, 5P, 5PX, 9PX and 9E ranges through to 93E and 93PM three-phase systems, BladeUPS and power distribution.
Vertiv Gold Solution Provider Vertiv Liebert PSA, PSI, GXT4 and GXT5, APM, NXC and ITA2 ruggedised, plus Vertiv precision cooling, smart cabinets and monitoring.

From now to what comes next

The same engineering, applied to a much denser load

Rack densities have moved further in the last few years than in the whole period before them. Air runs out, floor space runs out, and the power path has to be rebuilt around it. The three platforms below exist because customer requirements outgrew what could be bought off a shelf, and they are how a site gets from what it runs today to what it will be asked to run next.

What most rooms run today Conventional density Air coolingRaised floor or in-rowN+1 UPSFixed room buildTypically 5 to 10 kW per rack
What the next build has to carry AI and high density Liquid coolingRear door and direct-to-chipHigh-density UPSPrefabricated and modular40 kW per rack and beyond

The people behind it

One team across engineering, delivery and service

Everything on this page is delivered by our own people. Multidisciplinary teams spanning electrical, mechanical, engineering, IT and data management, alongside field engineers, service technicians, project coordinators, monitoring specialists and the warehousing and logistics behind them, supported by trusted specialist partners where a project calls for them.

Every photograph below is our own team, on a customer site.

Solutions engineersField engineersService techniciansProject coordinatorsMonitoring specialistsWarehousing & logisticsClient relationsAdministration

Australia & the Pacific

Engineering, stock and field service across the region

Engineering, warehousing, inventory and field service are in-house and held in-region, across Australia, New Zealand, Papua New Guinea and the Pacific. That is what allows us to respond quickly, and to hold a site in the Pilbara to the same standard as a site in Sydney.

Darwin Perth Adelaide Melbourne Hobart Brisbane Canberra Port Moresby Suva Sydney Auckland AUSTRALIAN HEAD OFFICE NEW ZEALAND HEAD OFFICE
Head offices Service and delivery locations Coverage region
Emergency recoveryAround the clock response to failures that cannot wait for a business day, with our own engineers and local spare plant.
24/7 supportMonitoring, alerting and a phone number answered outside office hours, because plant does not fail to a schedule.
Stock on the groundStock held across our service centres so a common requirement is not left waiting on freight, plus a managed spares and trade-in program.
Engineering in-houseLoad studies, heat load calculation, redundancy topology and commissioning done locally rather than routed offshore.
NSWVICQLDWASATASNTACT New ZealandPapua New GuineaFijiPacific Islands

Offices and service centres. Sydney (head office), Melbourne, Brisbane, Canberra, Perth and Adelaide, plus Darwin, the Gold Coast, Hobart and the Sunshine Coast, alongside our New Zealand head office in Auckland. That footprint is what turns a response time into an operational fact, and it is also why an equivalent can usually be engineered when a global lead time moves.

Why UPS Solutions

One partner for the system you cannot afford to lose

Everything above comes back to the same six things. They are the reason a single replacement unit and a full data hall can sit with the same organisation, and the reason the people who commission your system are the ones answering the phone years later.

The record behind it

Since 2002Privately held and director-led, with the same people accountable for the work
100,000+Units sold and maintained across the region
11,000+Organisations served, from a single unit to a full data hall
24/7Field service across Australia, New Zealand and the Pacific
Australian owned and operated A wholly Australian-owned critical power and cooling specialist, protecting the systems organisations cannot afford to lose since 2002. Head offices in Sydney and Auckland.
One accountable partner Power, cooling, infrastructure, monitoring and lifecycle service all sit with us. There is nobody to arbitrate between when something on the floor stops behaving.
Accredited, and independent with it APC Elite Partner, Eaton Power Advantage and Vertiv Gold Solution Provider, alongside our own XRT platform. Accredited with the majors, tied to none of them.
Our own certified engineers Multidisciplinary teams spanning electrical, mechanical, engineering, IT and data, supported by trusted specialist partners where a project calls for them.
End to end, then onwards Survey, design, supply, installation, commissioning and handover, then monitoring and maintenance for as long as the equipment runs. One organisation across all of it.
Across the region we serve Australia wide, plus New Zealand, Papua New Guinea and the Pacific, with engineering, warehousing, inventory and field service in-region rather than routed offshore.

Tell us what the load is. We will tell you what it needs, and then we will look after it.

Common questions

About our solutions

The questions we are asked most often by procurement teams, facility managers and engineers.

What does UPS Solutions actually do?

UPS Solutions is an Australian critical power and cooling company established in 2002. We design, engineer, supply, install, commission, monitor and maintain mission-critical infrastructure: UPS systems, batteries and energy storage, precision and liquid cooling, racks and containment, monitoring software, server rooms and data centres, including modular, containerised and AI-ready environments. We operate across Australia, New Zealand, Papua New Guinea and the Pacific.

Can I buy a single UPS, or do you only take on large projects?

A single unit is completely normal and a large share of what we do. You can buy one UPS, one set of replacement batteries or one service visit. The same engineers who design data centre power sit behind that enquiry, which is why a small system still gets sized against your real load rather than guessed from the old nameplate.

How do I know what size UPS I need?

Three things decide it: the total load the UPS has to carry in watts or kVA, how long that load needs to stay up once the mains fails, and whether you need room to grow. The common mistake is copying the rating off the old unit, because the equipment behind it has usually changed. Send us the equipment list or a photo of the switchboard and we will size it against the actual load, including the runtime the batteries need to deliver.

Which manufacturers do you work with?

We are vendor agnostic. We hold accreditations including APC Elite Partner, Eaton Power Advantage and Vertiv Gold Partner, and we work with Schneider Electric, Socomec, Riello, Delta, Huawei, Centiel, Piller, Stulz and others. We also manufacture our own ranges, including the XRT series, Matrix-S and our battery cabinets. Because we are not locked to one ecosystem, the specification follows the application rather than a supply agreement.

Do you service equipment you did not supply?

Yes. Multi-brand service is a core part of the business. One maintenance agreement can cover every manufacturer on your floor and every site you run, which removes the common situation where three different vendors each service part of a room and none of them owns the outcome.

Do you offer 24/7 emergency support?

Yes. Emergency response is available around the clock, delivered by our own field engineers and technicians, and backed by stock held across our service centres so a replacement part is not left waiting on an overseas shipment. Remote monitoring means many faults are raised with us before anyone on site notices them.

Can you support AI and high-density data centres?

Yes. We deliver high-density power, liquid cooling across rear door, direct-to-chip and immersion, coolant distribution, monitoring, and prefabricated and containerised data centres for accelerated compute. This is an extension of the critical power and thermal engineering we have done since 2002 rather than a new line of business.

How quickly can you supply a UPS?

It depends on the system, but speed is built into the model rather than promised case by case. We hold stock across our Australian and New Zealand service centres, manufacture our own equipment ranges, work with multiple global suppliers and can engineer an alternative when a lead time moves. Common requirements are frequently covered from stock held here.

Do you design and build complete data centres?

Yes. That includes load studies and redundancy topology, power and thermal design, racks and containment, monitoring and DCIM, commissioning and ongoing maintenance. We also deliver modular, prefabricated and containerised environments that are integrated and tested before they reach site, which suits projects with no building, no time, or no appetite for a long construction programme.

Where do you operate?

Australia wide, with offices and service centres in Sydney, Melbourne, Brisbane, Canberra, Perth and Adelaide, plus Darwin, the Gold Coast, Hobart and the Sunshine Coast, and engineers mobilised to regional and remote sites. We also serve New Zealand, Papua New Guinea and the Pacific Islands.

Not sure which of these applies to you? Call 1300 555 992 or talk to a specialist and we will work it out with you.