DCIM & CREMS Solutions

Expert Management for Data Centres and Critical Environments



Seamless Integration, Simplified Operations


✓ Advanced Monitoring

✓ Risk Management

✓ Sustainable Operations

Harness the full potential of your data centre with our bespoke DCIM (Data Centre Infrastructure Management) and CREMS (Critical Environment Risk Management Services) solutions. At UPS Solutions, we are the pivotal link that ensures efficiency, risk mitigation, and continuity for Australia's most demanding data-driven businesses.

20+ years • 100,000+ UPS units supported • 24/7 support

What DCIM and CREMS Do

Three Layers of Visibility, From the Facility to the UPS

Power, cooling, space and the room itself all change around your critical equipment. Without one place to see them, capacity runs out unexpectedly, a cooling fault goes unnoticed, and nobody can say for certain what the next rack will do to the load.

UPS Solutions designs, supplies, implements and supports DCIM and CREMS for data centres, server rooms and critical environments across Australia. Together with our UPS Remote Monitoring Service, they give you three layers of visibility: the facility, the room, and the UPS that protects it all.

We work with Vertiv Trellis, Schneider Electric EcoStruxure, APC NetBotz, Vertiv environmental monitoring and ServersCheck, all within our smart infrastructure range.

Want a clearer view of your facility?

  • DCIM and CREMS from leading vendors
  • Design, implementation and training
  • Add to your existing equipment
  • Supported across Australia
Three layers of visibility

From the Facility to the UPS

DCIM, CREMS and our UPS Remote Monitoring Service each watch a different layer of your critical environment. Together they leave nothing unseen.

03 UPSRMS02 ROOMCREMS01 FACILITYDCIM

Tap a layer to explore

Power, cooling, space and assets across the whole facility, so capacity is planned rather than discovered.

  • Power
  • Cooling
  • Capacity
  • Assets

DCIM and CREMS, Side by Side

They answer different questions. DCIM tells you what your infrastructure is doing and what it can take. CREMS tells you what is happening in the room. Most critical sites need both, and they work best on the same platform.

DCIM

Data Centre Infrastructure Management

Brings IT, facilities and data centre operations into one platform, so you can see how power, cooling, space and assets depend on each other before you change anything.

  • Live view of power, cooling and capacity
  • Automated asset inventory
  • Real-time load analysis and space planning
  • Data mapping and modelling for planning
  • Automated maintenance alerts and capacity forecasting

Best fitData centres and larger server rooms planning growth, consolidation or higher density.

CREMS

Computer Room Environmental Monitoring Solutions

A consolidated platform of sensors and security devices that watches the physical room around your equipment, and raises an alert the moment a threshold is crossed.

  • Temperature, humidity, smoke and water
  • Cameras and motion detection
  • Door and access monitoring
  • Custom alerts for each threshold
  • Sensor networks that expand as you grow

Best fitServer rooms, comms rooms and edge sites, especially rooms nobody works in day to day.

Only need to watch your UPS fleet? Our Remote Monitoring Service covers battery, load, input power and alarms for one UPS or a national fleet, with 24/7 monitoring by our technicians.

UPS Remote Monitoring →

The CREMS Ecosystem

Every Risk in the Room, Reporting to One Place

Swipe the diagram sideways to see all of it

REMOTENOC userYour team or oursNBN modemSecure VPNIPsec encryptedYOUR SITENBN modemSite connectionNetwork switchEverything reports hereMONITORING CORECREMS applianceTouch display PCEnvironmental sensorsBUILDING SYSTEMSFire indicator panelMechanical exhaustElectrical switchboardConnected as dry contact inputsPOWERIndustrial UPSRack PDUPower meterCOOLINGIn-row coolingLeak detectorDry input controllerProtocol converterModbus to network
Remote
NOC userNBN modemSecure VPN
Network switchEverything at your site reports here
Monitoring core
  • CREMS appliance
  • Touch display PC
  • Environmental sensors
Direct to the switch
Power
  • Industrial UPS
  • Rack PDU
  • Power meter
Meters through a protocol converter
Cooling
  • In-row cooling
  • Leak detector
Direct to the switch
Building systems
  • Fire indicator panel
  • Mechanical exhaust
  • Electrical switchboard
Through a dry input controller

Most damage in a computer room starts small: a slow rise in temperature, a leak under the floor, a door left open. CREMS connects every sensor and critical system in the room to one platform, so you are watching the whole room rather than a handful of separate devices.

  1. Sensors and devices in the roomTemperature, humidity, smoke, water and access sensors, plus the UPS, PDUs, cooling and power meters you already run.
  2. Connected through one switchA CREMS appliance gathers it all. Meters join through a protocol converter, and building systems like fire panels and exhaust fans through dry contact inputs.
  3. One platform, viewed from anywhereReadings, alarms and video on a local touch display and over a secure connection, so the right person knows before damage is done.

The Platforms We Supply and Support

Leading DCIM, monitoring and sensor platforms, chosen to suit the site rather than the other way round. We design, install, configure and support every one of them.

Swipe to see all six

A Vertiv Trellis DCIM dashboard on a monitor
DCIM

Vertiv™ Trellis™

Brings IT, facilities and data centre operations together, with real-time data and automation to uncover hidden efficiencies.

  • Unified view of infrastructure interdependencies
  • Automated asset inventory
  • Real-time load analysis and space utilisation
  • Data mapping and modelling for planning
Ask about Trellis →
The Schneider Electric EcoStruxure architecture, from connected products to apps and analytics
DCIM & energy

Schneider Electric EcoStruxure™

An IoT-enabled platform for energy and automation, built from connected products, edge control, apps, analytics and services.

  • IoT-enabled devices across the facility
  • Interoperable, scalable architecture
  • Analytics for better decisions
  • Data centres, buildings and industry
Ask about EcoStruxure →
APC NetBotz appliances, sensors and camera
Security & environment

APC NetBotz

Security and environmental monitoring for network closets through to smaller data centres, guarding against both environmental and human threats.

  • Temperature, humidity, door, leak, vibration and smoke sensors
  • Video surveillance and two-way audio
  • Power over Ethernet for simple installs
  • Integrates with Schneider StruxureWare
APC NetBotz →
Vertiv environmental monitoring appliances and sensors
Environment & appliances

Vertiv Liebert® RDU-A G2 & Geist™

Infrastructure and environmental monitors that keep watch over the room and the equipment in it, with no software to install.

  • Temperature, humidity, leaks, smoke and airflow
  • Monitors UPS, cooling units and generators
  • Built-in web server, no software needed
  • Real-time logging and configurable alerts
Vertiv monitoring →
The ServersCheck SensorGateway environmental monitoring unit
Sensors

ServersCheck SensorGateway

Flexible environmental monitoring that scales from one sensor to a building, with alerts through the channels your team already uses.

  • Up to 30 sensors per base unit, expandable
  • Sensors up to 100 m away on CAT6/7 cable
  • Email, Slack, voice and SMS alerts
  • SNMP, Modbus RTU and TCP support
ServersCheck →
Not sure which?

We pick the platform, not the brand

We are vendor agnostic, so the recommendation follows your site, your equipment and what you already run. Tell us about the room and we will put the right combination together.

Talk to our teamCall 1300 555 992

How We Implement DCIM and CREMS

From First Conversation to a System Your Team Actually Uses

01

Initial consultation

We learn the site, what you already run, and the questions you need the system to answer.

02

System design

Platform, sensors and integrations chosen and laid out to fit your operations, not a generic template.

03

Installation and configuration

Hardware installed and the software set up to your specification, with thresholds and alerts that suit the site.

04

Testing and optimisation

Every input, alarm and report checked in your environment before handover, then tuned so it performs from day one.

The UPS Solutions team working through a monitoring platform together
After handover

Training and Support

A monitoring system only earns its keep if people trust it and know how to use it. We stay involved after go-live.

  • Thorough training for your team, so the system is used, not just installed
  • Custom training materials and resources to keep on hand
  • Ongoing support after handover, so issues are resolved quickly
  • Scales with you as racks, rooms and sites are added

What DCIM and CREMS Give You

Australian owned critical infrastructure specialists since 2002. One team designs, installs and supports the platform, and services the power and cooling it watches.

Less downtime

Proactive monitoring catches problems early, cutting both unplanned outages and the maintenance cost of fixing them late.

Capacity you can plan

Real-time insight into power, cooling and space, so every new rack is planned against what the room can actually take.

Efficient power and cooling

See where energy goes and adjust power and cooling with confidence, instead of over provisioning to be safe.

Visibility and control

One view across IT and facilities, with tighter administrative control over who can change what.

Records for compliance

Continuous logs and reports for trend analysis, audits and maintenance planning.

Grows with the site

Sensor networks and platforms that expand as racks, rooms and sites are added.

Vendor agnostic by design.

Vertiv, Schneider Electric, APC and ServersCheck, chosen for the site. The solution comes first. The brand comes second.

A UPS Solutions technician working on equipment on site

Tell us about your facility

The rooms, the rack count, what you run today and what you need to see. That is enough for us to recommend a platform and scope the implementation.

DCIM and CREMS FAQs

The questions we are asked most when scoping facility and computer room monitoring.

What is DCIM?

DCIM, or Data Centre Infrastructure Management, is software that brings IT, facilities and data centre operations into one live view. It tracks power, cooling, space and assets, shows how they depend on each other, and supports capacity planning and automated maintenance alerts, so changes are made with the full picture in front of you.

What is CREMS?

CREMS, or Computer Room Environmental Monitoring Solutions, is a consolidated platform of sensors and security devices that watches the physical room around your equipment. It covers temperature, humidity, smoke, water leaks, airflow, motion, door access and cameras, and raises an alert the moment a threshold you set is crossed.

What is the difference between DCIM and CREMS?

DCIM looks at the infrastructure: what your power, cooling and space are doing and what they can take. CREMS looks at the room: whether conditions and security are where they should be. Most critical sites benefit from both, ideally on the same platform.

How is this different from UPS remote monitoring?

Our Remote Monitoring Service focuses on UPS systems, watching battery, load, input power and alarms, with 24/7 monitoring by UPS Solutions technicians. DCIM and CREMS cover the wider facility and the room. Many sites use RMS alongside DCIM and CREMS.

Which DCIM and monitoring platforms do you support?

We supply, implement and support Vertiv Trellis, Schneider Electric EcoStruxure, APC NetBotz, Vertiv Liebert RDU-A G2 and Geist environmental monitors, and ServersCheck sensors. We are vendor agnostic, so the recommendation follows your site and what you already run.

Can DCIM or CREMS be added to an existing server room?

Yes. Sensors, monitoring appliances and DCIM software can be added to the equipment you already have, without replacing your infrastructure. We start with a consultation to understand what you run and what you need to see.

How does implementation work?

Four stages: an initial consultation, system design to fit your operations, installation and configuration to your specification, then testing and optimisation in your environment before handover. Training for your team and ongoing support follow after go-live.

Do you provide training and ongoing support?

Yes. We train your team on the system, provide custom training materials and resources, and stay on for ongoing support after handover. Our field technicians also service the power and cooling equipment the platform monitors.