Contact us
Contact UPS Solutions
Australian owned and operating since 2002, we look after critical power and cooling across Australia, New Zealand, Papua New Guinea and the Pacific.
Tell us what you need
Fill in the form below and we'll match you with the right specialist, who will be in touch as soon as they can.
Prefer to talk it through? Our line is answered 24 hours a day on 1300 555 992.
Fields marked * are required.Where we are
Australia, New Zealand and the Pacific
Head office and warehouse in Sydney, with offices and service and delivery locations across the country and the wider region. Engineering, warehousing, inventory and field service are held in-region rather than routed offshore.
Operational offices, visits by appointment. We work across Australia, New Zealand, Papua New Guinea and the Pacific, including Darwin, the Gold Coast, Hobart and the Sunshine Coast.
Good to know
Before you get in touch
What are your hours?
Our phone lines are answered 24 hours a day, 7 days a week on 1300 555 992. Our reception team is on from 7am to 9pm Monday to Friday, and 8am to 8pm on weekends.
How quickly will someone come back to me?
Enquiries are answered as quickly as we can, and reception is on for most of the day, every day. If it is urgent, call rather than use the form.
Do you service equipment you did not supply?
Yes. Multi-brand service is core to what we do, and one agreement can cover every manufacturer on your floor, across one site or many.
Do you cover my city?
We work across Australia, New Zealand, Papua New Guinea and the Pacific. Our locations are listed above, and regional work is dispatched from the nearest of them.
What should I include in my enquiry?
The load you need to protect, the runtime you want, anything already installed, and the site address. That is usually enough for an engineer to come back with a specification rather than a price list.
I am not sure what I need. Can you still help?
Yes, and most enquiries start that way. Describe the site and what you are trying to protect, or send a photo of the label on the existing unit, and we will work the specification out with you.
UPS Solutions is an Australian owned critical power and cooling specialist, operating since 2002. We are a government accredited provider, and we design, supply, install, commission, monitor and maintain the infrastructure that mission-critical sites cannot afford to lose, from a single uninterruptible power supply through to a complete data centre. Because we are vendor agnostic, accredited with the major manufacturers and building our own ranges alongside them, the specification follows your application rather than a supply agreement. See all solutions, our services, request support or more about us.