Trade-In By UPS Solutions

If making a purchase online, please complete the online Trade-In form and we will arrange a free pickup of the old UPS and refund you the amount based on the product that you have purchased. Please note, the Trade-In program cannot be used in addition to other discounts that have already been applied or offered by our sales consultants.

If anything is unclear please do not hesitate to contact our sales team on1300 555 992. 

1. Old UPS units of any age or brand are accepted in the Trade-In program.

2. Maximum trade-in size per unit is 10kVA-rated. The old unit must be a standard UPS unit (i.e., chassis with electronics and a battery cell enclosed inside the UPS).

3. New XRT6 units to be purchased may be any models in the XRT6 Series.

4. Trade-In program is valid for new XRT6 units purchased on or after July 1st 2020. The Trade-In Online Form must be submitted to UPS Solutions within 3 months of purchasing your new XRT6 unit.

5. Must not be used in conjunction with any other discounts already applied in the sales process.

6. There is no limit to the number of Trade-In transactions a customer can perform.

7. To receive the Trade-In Rebate, the customer should provide UPS Solutions with the following:

     • Trade-In Request Form (with all fields properly completed).
     • Copy of Original Sales Invoice for the new UPS purchase.
     • The Old UPS (to be picked up by UPS Solutions’ preferred shipping agent).

8. Old UPS units must be returned to UPS Solutions within 30 days from date of the consignment note to qualify for the Trade-In program.

9. Customer should have the old UPS fully packaged and ready for pick-up when UPS Solutions’ shipping agent arrives at the scheduled pick-up time (at the end-users convenience).

10. Free collection applies when the old UPS is located within a 100km radius of an Australian metropolitan city.

11. The UPS Solutions’ chosen courier will only accept UPS's that are pre-boxed in what they deem as safe and manageable. Failure to do so may result in additional charges or cancellation of rebate.

12. 100kg is the maximum weight allowed per UPS Solutions’ Consignment Note. Any items outside this limit will be charged back to the customer.

13. UPS Solutions recommends that you disconnect the batteries of your old UPS before packaging and shipping to UPS Solutions’ warehouse locations.

14. UPS Solutions will pay the Trade-In Rebate to the customer within 30 days from the date of receiving the old UPS at an Authorised UPS Solutions’ warehouse, provided all conditions are met. Payment will be made to the nominated bank account as per the Trade-In Request Form.