Our Team
The people behind the critical infrastructure solutions.
Since 2002, UPS Solutions has built a specialist team around the infrastructure businesses cannot afford to lose. Across engineering, power, cooling, data-centre solutions, software, project delivery, field service and logistics, our people work as one team to keep critical environments operating.
Usually four different suppliers
One organisation, end to end
Engineering, delivery, field service and monitoring normally come from four separate companies. That means four contracts, four site inductions and three handovers where the problem quietly becomes someone else's. At UPS Solutions they are the same team.
One organisation, end to end
Same people, start to finishThe same people who scoped the site engineer the solution, install it, commission it, monitor it and come back when it needs attention. Nothing is handed to a third party, which is why one contract can cover an entire environment and one call reaches someone who already knows it.
One team. Complete lifecycle.
Complex infrastructure rarely comes from one discipline
Our project teams bring together the technical, commercial and field capability required to take a project from initial scope through design, equipment selection, delivery, installation, commissioning, monitoring and long-term maintenance. Select a team below to see which stages it owns.
Every stage sits inside one organisation. Sales and solutions architecture scope the requirement at the front, leadership carries the manufacturer relationships and the commercial accountability, and the same contract covers the site for the life of the equipment.
Our specialist teams
Every discipline a critical environment needs
We have deliberately built our team around a specialised market. Our engineers, technicians, solutions specialists and support teams work every day with UPS systems, batteries, power distribution, cooling, monitoring and data-centre infrastructure. That depth matters when uptime, lead time and accountability are critical.
Leadership & Strategy
Directors and senior leaders responsible for long-term strategy, manufacturer relationships, investment, governance and major customer outcomes. Specification questions reach a decision maker the same day.
Engineering & Data Centre Solutions
Technical design and solution engineering across UPS, batteries, power distribution, cooling, liquid cooling, modular and containerised infrastructure. Load studies, heat load and redundancy topology sized on measured requirement.
Projects & Field Service
Installation, commissioning, preventive maintenance, repairs, emergency response, site coordination and lifecycle support. Our own field engineers rather than subcontracted labour, which is why we can stand behind the result on site.
Solutions Architect
Customer discovery, site scoping, solution development, vendor comparison, commercial proposals and complex project coordination. Because we are vendor agnostic, the comparison is genuine rather than a route to one agency.
Software & Monitoring
Remote monitoring, DCIM, environmental monitoring, integration and visibility across mission-critical assets, normalised across manufacturers so a customer sees one estate rather than a dozen separate portals.
Operations, Logistics & Support
Inventory, warehousing, freight, project logistics, billing, administration and the operational support required to move equipment and keep projects running. Locally held stock is often the difference between hours and months.
National field capability
Regional reach, with people and stock behind it
With operations, stock and service capability across Australia and the wider Pacific region, UPS Solutions can support customers from a single site through to multi-location and regional infrastructure programmes. A site in the Pilbara is held to the same response standard as a site in Sydney.
Leadership & specialists
Meet some of the people leading our teams
These are selected leaders and specialists across the functions above, not a complete list of everyone involved in delivery. The page is built around the capabilities that deliver your project rather than around a headcount.
Frank Kane
Director & OwnerCo-leads UPS Solutions with Isaac. Accountable for long-term strategy, the manufacturer relationships that underpin our vendor-agnostic model, and the major customer outcomes that depend on them.
Isaac Prakash
Director & OwnerCo-leads UPS Solutions with Frank. Focused on investment in engineering and delivery capability, governance, and holding the company to the response standards that mission-critical customers are buying.
Brad Cuff
National Sales ManagerLeads national sales across enterprise, government and data-centre customers, and coordinates the specification work behind complex multi-site programmes.
Solutions Architect
Ozan Eren
Account Manager & Solutions ArchitectTakes customer requirements from initial scoping through to a specified solution, comparing technologies across manufacturers rather than defaulting to one.
Solutions Architect
Sevilay Karaman
Chief Marketing OfficerLeads brand and marketing, including the product, solution and project material that customers and specifiers rely on when they are comparing options.
Leadership & Strategy
Shohel Khan
IT & Data Centre Solutions ManagerLeads data-centre and IT infrastructure solutions, covering racks and containment, cooling architecture, monitoring integration and modular environments.
Engineering & Data Centre
Divyam Gandhakwala M.Eng
Senior Solution SalesHandles the engineering end of solution development, including load and redundancy sizing on projects where the specification has to survive technical review.
Engineering & Data Centre
Leilani Collins
Service ManagerRuns the service desk and field-service scheduling, including preventative maintenance programmes and 24/7 emergency escalation across the customer estate.
Projects & Field Service
This is only part of our team
The names above lead our functions. The rest of the team is in data centres, hospitals, plant rooms and switch rooms across the country.
The broader team behind every project
For every name on this page, there is a team on site
The people above are the ones you deal with commercially. The work itself is delivered by a far larger group of field engineers, service technicians, project coordinators, monitoring specialists and logistics personnel, supported where required by trusted specialist contractors and strategic manufacturer partners across the region.
You will not meet most of them. You will notice their work every day your environment stays up.
Backed by global technology
Local execution. Global technology.
Our local teams are backed by strategic relationships with leading global infrastructure manufacturers. Because we are vendor agnostic, we can bring the right people and technology together around the requirement rather than forcing the project into a single manufacturer's ecosystem.
APC Elite PartnerTop-tier accreditation with APC by Schneider Electric
Eaton Power AdvantageAccredited Eaton power distribution and UPS partner
Vertiv Gold PartnerGold-tier accreditation across Vertiv power and cooling
UPS SolutionsEngineering, delivery, service and supportWe describe partner resources accurately. Specialist contractors and manufacturer specialists extend our delivery capability, and UPS Solutions stands behind the outcome on site.
The short version
Bring us the requirement.
We will assemble the right team and the right solution.
Since 2002
Every system we design, deliver and maintain comes down to the people who stand behind it
Critical power and cooling across Australia, New Zealand, Papua New Guinea and the Pacific