A UPS should be serviced at least once a year, and twice a year for mission-critical sites like data centres, hospitals and emergency services. Regular servicing catches failing capacitors, fans and batteries before they cause an outage. See our → preventive maintenance options for recommended schedules.

Most sealed lead-acid (VRLA) UPS batteries last 3–5 years, though heat, frequent discharges and age can shorten that well below that. They should be replaced once capacity testing shows them dropping below about 80% of rated capacity, or at the end of their design life — whichever comes first. We test batteries at every visit and handle → battery replacement and → battery recycling end to end.

Yes. We're a multi-vendor service provider, so we maintain UPS systems regardless of where they were bought — including APC by Schneider Electric, Eaton Powerware and Vertiv Liebert. You don't need an existing contract to book a service or hand over an inherited system; → contact our team to take over maintenance.

A standard visit covers a full visual and functional inspection, battery health and capacity testing, thermal and connection checks, firmware updates, and a written condition report. Comprehensive plans add component replacement and full load testing. You can browse our complete → service range to see how maintenance fits alongside installation and commissioning.

Maintenance customers get priority breakdown support — we offer 24/7 → emergency service callouts and → repair services across Australia. Preventive maintenance sharply reduces the odds of failure, but if something does go wrong, a plan means faster response and the right parts on hand.

Yes — we deliver UPS and battery maintenance nationwide, including multi-site fleets, with technicians and stock across the major capitals. Whether you run one UPS or hundreds across multiple locations, we can build a single contract to cover them all. → Request a maintenance quote to get started.