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For urgent enquiries please call us on the line below from 8:30AM-5PM AEST, if you have a contract, we offer 24/7 support through this number.



We endeavour to respond to all contact forms within (1) hour of receipt during business hours.

We can support the following services Australia Wide:

Uninterruptible Power Supplies (UPS Systems)
Battery Banks
Replacement Batteries
Server Room Cooling

1300 555 992
sales@upss.com.au
02 4044 0116

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FAQ's

We’d love to hear from you, however before contacting us please see if you can find the answer to your questions below.

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1300 555 992

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sales@upss.com.au

CHECK THE FAQ'S BELOW
See if you can find an answer 

1. Why is my UPS beeping and giving an alert signal?
2. How often do I need to replace my UPS and UPS Batteries?
3. How do I achieve longer runtime?
4. What size UPS do I need?
5. Why do I need a UPS?
6. Do I need ongoing maintenance on my UPS?
7. How should I look after my UPS to get the most out of it?
8. What type of UPS is right for me?
9. What happens if my UPS fails?
10. Can I access my UPS remotely over a network?
11. How do I install my UPS?
12. How can a UPS help me?
13. What are the main parts of a UPS?
14. What do UPS Systems protect against?
15. Can I trade in my old UPS?
16. In addition to a UPS, do I need a surge protector?
17. My business is small, do I really need a UPS?
18. Are power quality problems always noticeable?
19. Why is power quality such a problem today?
20. I have a generator, do I still need a UPS?
21. How much capacity should I use?
22. Why define the capacity of a UPS System?
23. What are the risks associated with a lack of battery maintenance?
24. When I have one bad UPS battery, should I only replace the faulty battery or the entire battery string?
25. My UPS has been in storage for over a year. Will the batteries still be okay?
26. Are maintenance-free batteries actually maintenance free?
27. What is the importance of power density when talking about batteries?
28. How do I properly dispose of a battery?
29. How can I communicate with my UPS?
30. Should I clean my UPS?
31. What does it mean if the UPS is showing a red light?
32. What does it mean if the UPS if showing an orange light?
33. When should I replace my UPS and batteries?
34. What is a hotswappable battery?
35. What is a user-replaceable battery?